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Adventure Tours Australia

Location: kakadu nt

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Description

Founded 28 years ago, Adventure Tours Australia has been a leader of immersive, small group tours for many years. It’s DMC for the past six years Outback Tour Services has provided the operational solutions for ATA and other businesses in South Australia, the Northern Territory and Western Australia. In December 2019 ATA and OTS joined the Fraser Island Discovery and Dingos which has industry leading small group tours and tag-along experiences through-out the Fraser Coast. The collective of these businesses, the Discovery Adventure Group provides a comprehensive range of experiences for all ages.

Cancellation Policy

Cancellation by the traveller
If you cancel some or all portions of your booking cancellation fees may apply. A cancellation will only be effective when we receive written confirmation of the cancellation. You are required to pay a non-refundable deposit of $250 AUD at the time of booking.

If you cancel a trip:
•28 days or more prior to departure we will hold the deposit amount as a credit; or
•27 days or fewer prior to departure:
owe will hold 50% of the monies paid by you in connection with the booking as a credit and retain the remaining 50% of monies paid by you in connection with your booking; or
•if the cancellation is due to you having COVID-19/ “flu-like symptoms” supported by a medical certificate we will hold 100% of monies paid by you in connection with the booking as credit.

Note: that different cancellation conditions including higher charges can apply to some styles of trips and additional services. Your booking consultant will advise if differences apply and details can be found in the Essential Trip Information relating to your trip. You are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation fees. If you fail to join a tour without reason join it after departure or leave it prior to its completion no refund will be made for unused services. The above cancellation fees may be in addition to fees which may be levied by accommodation providers travel agents or third party tour and transport operator fees.

Cancellation by us
We may cancel a trip at any time prior to departure if due to terrorism natural disasters political instability or other external events it is not viable for us to operate the planned itinerary.

•If we cancel your trip due to reasons other than a force majeure event you will receive a full refund.
•If we cancel your trip due to a force majeure event you will receive 100% credit to use for a future trip or a refund less unrecoverable costs.

All credits will be valid for 12 months from the original travel date of the booking.

Cancellation Policy

Cancellation by the traveller
If you cancel some or all portions of your booking cancellation fees may apply. A cancellation will only be effective when we receive written confirmation of the cancellation. You are required to pay a non-refundable deposit of $250 AUD at the time of booking.

If you cancel a trip:
•28 days or more prior to departure we will hold the deposit amount as a credit; or
•27 days or fewer prior to departure:
owe will hold 50% of the monies paid by you in connection with the booking as a credit and retain the remaining 50% of monies paid by you in connection with your booking; or
•if the cancellation is due to you having COVID-19/ “flu-like symptoms” supported by a medical certificate we will hold 100% of monies paid by you in connection with the booking as credit.

Note: that different cancellation conditions including higher charges can apply to some styles of trips and additional services. Your booking consultant will advise if differences apply and details can be found in the Essential Trip Information relating to your trip. You are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation fees. If you fail to join a tour without reason join it after departure or leave it prior to its completion no refund will be made for unused services. The above cancellation fees may be in addition to fees which may be levied by accommodation providers travel agents or third party tour and transport operator fees.

Cancellation by us
We may cancel a trip at any time prior to departure if due to terrorism natural disasters political instability or other external events it is not viable for us to operate the planned itinerary.

•If we cancel your trip due to reasons other than a force majeure event you will receive a full refund.
•If we cancel your trip due to a force majeure event you will receive 100% credit to use for a future trip or a refund less unrecoverable costs.

All credits will be valid for 12 months from the original travel date of the booking.

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